Coffee Talk #3 “R.E.S.P.E.C.T.” by Renee O’Brien, as part of Renee O’Brien’s and Debbie Sardone’s Countdown to the http://www.smartwomenmaidrich.com/ Cruise. These 30 minute mini-workshops are free and you can sign up for the future ones at http://www.surveymonkey
I love Steven Covey’s book “The 7 Habits of Highly Effective People”. It really identifies techniques that accomplished people have in common. One of my favorites is “Habit #7 – Taking the time to sharpen the saw”. And, basically it is the concept that if you are a woodsman chopping wood all d
Business is booming and its time to hire a manager. Good for you! Here’s a question that I hear frequently on this topic. “I need to hire an office manager. I have an employee that’s been with me for 5 years that I am thinking about promoting. Is that a good idea?” My answer… “maybe”. It depen
Question: What can I do to get more customers this summer? My typical summer slump is killing me this year! Answer: This all too common problem has an easy answer and a hard one. The easy answer is to stop worrying about the slump and take advantage of this slow period to make much needed updates an
QUESTION: I need to hire an office manager. I have an employee that’s been with me for 5 years that I am thinking about promoting. Is that a good idea? ANSWER: Well, Maybe. It depends on the person. Becoming a manager requires a whole new set of skills. In fact, an effective manager’s jo
Q. My employees of my cleaning business make too much money. I want to attract the best, so I pay between $12 and $15 per hour. This wouldn’t be so bad if I weren’t constantly dealing with absenteeism, tardiness, customer complaints, and insubordination. My accountant says that I am not making any m
Are your employees top performers? Do they go out of their way to do their jobs to the best of their abilities, and to make your life easier? If not, then read on for some ideas for inspiring your employees to be the best that they can be. An eager, well skilled, highly motivated staff that will sta
“It is Friday night at 6:00pm, and I am exhausted. I just got home from cleaning 2 enormous houses because one of my staff of four house cleaners is sick today, and we had some jobs that just had to get done. Before I can call it quits for the day, I check the phone messages, and find that the
Change Happens! Yes, it is true…Change happens, and generally people don’t like change. So, how do you get your staff on board with big changes in your business? Whether you are changing your Method & Procedure, your staff routing, your compensation package, or something really big, like new man
Are you struggling to find and retain good people … or even breathing people? Well, strap your working boots on because the answer lies, in many cases, in restructuring your Operations. Here’s how. EVALUATEYOURRESOURCES Take the State of Union Begin with identifying how many staff membe
